Intelevo Co., Ltd. ("the Company", "we", "us") is committed to protecting your personal data. This policy explains how we collect, use, disclose, and protect your personal data when you use the website intelevo.co or contact us, in accordance with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).
1. Data Controller
Intelevo Co., Ltd. (บริษัท อินเทเลโว จำกัด)
Address: 423 Soi Lat Phrao 109, Khlong Chan, Bang Kapi, Bangkok 10240, Thailand
Email: contact@intelevo.co
2. Personal Data We Collect
We collect only the data necessary to provide our services, including:
- Information you provide via the contact form, such as your name, company name, email, phone number, the service you are interested in, and the message you submit.
- Technical data collected automatically, such as IP address, browser type, and website usage data (where usage-analytics tools are used).
3. How We Use Your Data
- To respond to and follow up on your enquiries
- To present and provide AI consulting, training, and solutions
- To improve our website and the quality of our services
- To comply with applicable laws
4. Legal Basis for Processing
We process your data on the basis of consent (when you submit the contact form), legitimate interest (to respond to you and improve our services), and contractual performance (where we enter into a service engagement together).
5. Disclosure to Third Parties
We do not sell your data. We may disclose data to service providers who help us operate the website under confidentiality agreements, namely:
- Cloudflare, Inc. - website hosting and security provider
- Resend (Plus Five Five, Inc.) - email delivery provider for the contact form
We may also disclose data where required by law, or to protect the Company's legitimate rights.
6. Data Retention
We retain contact-form data for 2 years from the date of last contact, or until you request its deletion, unless a longer retention period is required to comply with the law (for example, accounting and tax records where a contractual relationship exists).
7. Rights of the Data Subject
Under the PDPA, you have the following rights:
- The right to access and obtain a copy of your data
- The right to rectify your data so that it is accurate and up to date
- The right to erasure or destruction of your data
- The right to restrict the use of your data
- The right to object to the processing of your data
- The right to data portability
- The right to withdraw consent at any time
You may exercise the rights above by contacting us at contact@intelevo.co
8. Cookies
The website may use cookies that are necessary for its operation, as well as cookies for usage analytics. You can configure your browser to refuse cookies, although this may affect some functionality of the website.
9. Data Security
We apply appropriate technical and organizational security measures, including encrypted connections (HTTPS), to prevent unauthorized access to, alteration of, or disclosure of data.
10. Changes to This Policy
We may update this policy from time to time. The last-updated date is shown at the top of this page. Continued use of the website constitutes acknowledgment of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact:
Intelevo Co., Ltd.
Email: contact@intelevo.co